The Product Delivery Procedure
1. The shipping process begins with the processing of placed orders. Please make sure you have the correct shipping address and full name when placing your order. We don’t accept refunds due to wrong address or full name.
2. Your order will be shipped within 5 business days of receiving your payment.
3. Shipping time can be affected by factors like large orders (over 500 lbs.), back-ordered product, or multiple shipping points.
4. We will keep you notified of factors that could affect the shipping time of your order and one of our representatives will contact you in order to coordinate shipping process.
5. Once your order has been shipped, you will receive a confirmation email and tracking information for your order.
6. After the package sent out, we have no influence on the delivery process, this highly depends on international shipping conditions and we sincerely hope you can understand it and wait patiently. If your order is delayed, please feel free to contact us, we will try our best to help you complete the shipping process successfully.
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How Much Does Regular Shipping Cost?
1. Shipping cost ranges from FREE to 10% from the cost of the order and varies depending on the delivery destination, shipping methods, warehouse location and the product you choose.
2. Following 3 (three) Shipping zones are determined:
- USA zone;
- Asia zone;
- Other countries
3. You can check the shipping cost of the order on your Cart page by specifying your shipping address.
4. Academ SHOP uses Shipping classes to group products of similar type to provide different shipping rates for different product types.
5. All products are divided into 3 (three) Shipping classes:
- Small Items;
- Regular Items;
- Balky Items
What Is the Average Delivery Time?
1. The average delivery time is 7 to 15 business days.
2. If you want to receive products sooner, you can choose other preferred shipping methods.
Of course, you must pay additionally for that and the charge depends on your delivery destination and package weight.
3. The average delivery time by preferred shipping methods are 4 to 10 business days.
How Choose Preferred Shipping Method?
1. Before you submit your order please fill out this form and send it with “Preferred Shipping” subject by email (academshopping@gmail.com).
- Product name:
- Your name:
- Your shipping address:
- Postal code:
2. Academ SHOP will provide you with instructions what shipping methods are available for your destination and what you do next. Please note: exact shipping price will be recalculated.
About Customs Tax
Customs taxes may apply for imported goods/services and are regulated by the country’s law. The product price does not include custom taxes, remote area fee and other payable fees from the courier as well. Academ SHOP is not responsible for any customs tax invoice charged on its products. It is the buyer’s responsibility to pay customs tax in full. Please contact local customs for clarification.
